Privacy Policy

Privacy Policy 

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from Nivecor (“we”, “our”, “the Site”).

Information We Collect

  • Information you provide: Information you give us when registering, placing an order, contacting customer service, or subscribing, such as name, email, shipping and billing addresses, phone number, and other order- or service-related details.
  • Order information: Order details, payment information (as required by the payment method), shipping details and invoice information (Order Information).
  • Device and usage information (automatically collected): When you visit the Site we automatically collect information about your device and how you interact with the Site, including IP address, browser type and version, operating system, access times, referring site, pages viewed, clicks, and session data (Device Information).
  • Cookies and similar tracking technologies: We use cookies, web beacons, pixel tags and similar technologies to record session data, preferences, cart contents, and for analytics and advertising.
  • Aggregate/anonymous data: Data aggregated or de-identified for analytics and reporting (for example, demographic summaries or usage trends).
  • Email subscription: If you consent, we may use your email for store updates, product news, and promotional communications.

How We Collect

  • Directly from you through forms on the Site such as registration, checkout, and contact forms.
  • Automatically using cookies, server logs, and third-party analytics tools such as Google Analytics.
  • From third parties necessary to fulfill orders such as payment processors and shipping carriers.

How We Use Your Information
We use collected information to:

  • Fulfill and process orders including confirmations, shipping, payment processing, and after-sales service.
  • Communicate with you about orders, inquiries, and customer service.
  • Detect, prevent, and mitigate fraud and risk such as analyzing IP addresses or payment risk.
  • Improve and optimize the Site and our services including analytics, A/B testing, and user experience improvements.
  • Provide marketing and remarketing messages where you have given consent such as promotional emails or interest-based ads.
  • Comply with legal obligations, respond to legal requests, or enforce our policies.

Sharing Information and Third Parties

  • Service providers: We share information with third-party service providers who support our operations such as payment processors, shipping carriers, email service providers, and hosting/technical service providers. If the Site is hosted on Shopify, Shopify is among such providers.
  • Advertising and analytics: We may share information with analytics and advertising partners such as Google Analytics and Facebook for traffic analysis and ad targeting.
  • Legal compliance and protection: We may disclose information to comply with legal processes or to protect our rights, property, or safety.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction; recipients will be required to honor privacy commitments.

Third-Party Links and Services
The Site may contain links to third-party sites such as payment providers, social networks, or third-party merchants. Once you follow a link you are subject to that third party’s privacy practices. We are not responsible for third-party privacy practices or content; please read their privacy policies before providing personal information.

Cookies and Similar Technologies
We use cookies and tracking technologies such as session tokens, visit/session tracking, cart storage, session identification/security tokens, and preference cookies set by third parties.
Choices: You can disable or delete cookies through your browser settings or third-party tools, but some Site features such as cart and login may not work properly. To opt out of advertising personalization, use the links below:

Behavioral Advertising
We and our partners may use your information to deliver interest-based advertising. To opt out or limit interest-based ads, use the provider opt-out tools listed above or your browser/device settings.

Do Not Track
The Site does not currently respond to browser Do Not Track signals. Manage tracking and ad preferences through browser settings and the opt-out links above.

Your Rights (EU/EEA and other applicable jurisdictions)
If you are in the EU/EEA or another jurisdiction with similar rights, you may have rights including:

  • Right of access: request a copy of personal data we hold.
  • Right to correction: request correction of inaccurate or incomplete data.
  • Right to deletion: request deletion in certain circumstances.
  • Right to restrict or object: restrict or object to processing, including for direct marketing.
  • Data portability: receive your data in a structured, machine-readable format and transfer it to another controller where applicable.
    To exercise rights, contact us using the contact details below. We will verify identity and respond in accordance with applicable law.

Data Retention
We retain personal data as long as needed to fulfill the purposes described such as order fulfillment, legal and accounting requirements, and dispute resolution. If you request deletion, we will delete or anonymize data to the extent permitted by law and business requirements.

Security
We implement reasonable technical and organizational safeguards to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use encryption (SSL/TLS) for data in transit and adhere to applicable standards such as PCI-DSS for payment handling where relevant. However, no method of transmission or storage is completely secure.

Minors
The Site is not intended for children under the minimum age required by applicable law. Do not provide personal data if you are under that age. If we learn we collected personal information from a child under the applicable age without parental consent, we will delete it.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. We will post the updated policy on the Site and indicate the effective date where applicable. Please review the policy periodically.

Contact
If you have questions, wish to exercise your rights, or want to make a complaint, contact us:

Notes on Platforms and Payments

  • Shopify: If the Site is hosted on Shopify, customer data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores data on secure servers
  • Payment gateways: If using third-party payment processors such as Visa, MasterCard, or PayPal, payment transaction details are handled by those providers under their own policies. We do not retain full credit card numbers unless necessary and processed through secure, compliant channels.